Frequently Asked Questions
What are nicotine pouches and how do they work?
Nicotine pouches are tobacco-free oral products placed under the upper lip. They deliver nicotine without smoke or vapour. Many adults in Canada choose them as a discreet alternative to traditional tobacco products.
Can I buy nicotine pouches online in Canada?
Yes. You can buy nicotine pouches online in Canada at Zenlip. We ship discreetly across Canada and stock leading brands including KEKO DURRA, 77, VELO and ZYN.
What nicotine strength should I choose?
Nicotine pouches come in different strengths, measured in mg per pouch. We group them into five bands: low (under 6 mg), medium (6–10 mg), strong (10–14 mg), extra strong (14–20 mg) and ultra strong (20 mg and above). If you are new to pouches, start in the low or medium band, and always check the strength before ordering.
Are all nicotine pouches tobacco-free?
Yes. Every nicotine pouch we sell is tobacco-free. They contain nicotine, flavouring and plant-based fibres, but no tobacco leaf, no smoke and no vapour.
How long does shipping take in Canada?
Orders are dispatched within 1 business day. Delivery typically takes 2–5 business days depending on your province, and every order ships with tracking. Orders over $125 ship free.
Is it legal to order nicotine pouches in Canada?
Nicotine pouches are regulated in Canada. Availability and strength limits may vary by province, and customers must meet the applicable age requirements before purchasing. Sales are restricted to adults 18+.
Which brands do you carry?
We stock KEKO DURRA, 77, VELO and ZYN. Availability can vary with stock — if something is out of stock, contact us and we will let you know when it is back.
Are nicotine pouches safe?
Nicotine pouches do not produce smoke or tar. However, nicotine is addictive and not risk-free. They are intended for adult use only. Speak to a healthcare professional if you have medical concerns.